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7:30 a.m. – 5 p.m., Monday-Friday (closed most holidays)

Mailing address

P.O. Box 630
Spokane Valley, WA 99037

Physical address

601 N. Evergreen Rd.
Spokane Valley, WA 99216

24-hour phone


The best way to report an outage or trouble with your service is to call us at 888-774-8272. Vera's FaceBook and Twitter accounts are not monitored 24/7.


General inquiries:

Account or billing questions:

Payment questions:

General operations questions:

Closings questions or requests:

Business Office

(509) 924-3800

News Media

Corporate Communications:

call or text: (509) 720-9312

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